We understand plans can change. Our cancellation and damage policy is designed to be fair: deposits may be refundable depending on notice, and minor wear is expected, but significant damage may incur a fee. We’ll go over all policies clearly before booking.
Frequently Asked Questions
1. What types of events do you cover?
We provide rentals and vendor services for weddings, corporate events, private parties, birthdays, baby showers, festivals, and more. Whether it’s a small gathering or a large-scale celebration, our services can be customized to fit your event.
2. How far in advance should I book?
We recommend booking 3–6 months in advance to secure your preferred items and vendors. However, we also accommodate last-minute bookings whenever possible, based on availability.
3. Do you handle delivery and setup?
Yes! Our team provides full delivery, setup, and pickup services so everything runs smoothly. We’ll take care of the logistics, giving you more time to enjoy your event.
4. Can I see rental items or meet vendors before booking?
Absolutely. You can schedule a consultation or showroom visit to view our rental items in person. For vendors like caterers, DJs, or photographers, we can arrange meetings or share portfolios and samples to help you make the right choice.
5. What happens if I need to cancel or if something gets damaged?
We understand that plans can change. Our cancellation and damage policy is designed to be fair:
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Deposits may be refundable depending on notice.
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Minor wear and tear is expected.
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Significant damage may incur a replacement or repair fee.
All policies are explained clearly before booking to ensure transparency.
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